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Shipping Conditions - Worldwide delivery

New order
We ship worldwide with german Premium Parcel Service DHL / DHL Express Network

1. Shipping cost

          TAX: 19% VAT
                                          TAX: 19% VAT
    TAX-FREE: 0% VAT
All other countries (e.g. Russia, USA, China, Dubai, ...) TAX-FREE: 0% VAT

2. Value added tax (VAT) and customs duty

Countries of European Union:

For all countries of EU (European Union), the prices includes 19% VAT (the german VAT). You dont have to pay your national VAT. The final price in our shop is the final price you have to pay. So save money with low german VAT with ordering in Germany!

Countries NOT part of European Union:

For all countries NOT part of EU (European Union), the prices will switch to zero VAT (0% VAT) in the summary of your order (order-step 3 of 4). So you can order without 19% german VAT.
PLEASE NOTE: According to the national VAT regulations of your country, you have to pay the national VAT of your country to the forwarding/ shipping parcel service.

Customs duty is included in shipping costs.

3. Payment

Vorauskasse: We deliver your order after incoming payments to our german IBAN bank acount. (payment via bank transfer / IBAN / SEPA)

MasterCard, VisaCard, Amex: We accept MasterCard, VISA and AMERICAN EXPRESS.

Paypal: Worldwide - very popular - working payment modul, known from EBAY.

4. Guarantee/ Warranty (2 years)

The warranty/ guarantee time is 2 years. Until 6 month after delivery, we will process any case of warranty at our own cost. So we will send spare parts or if necessary we will make an exchange for free.

After this 6 month, up to 2 years, we will help you to contact the producer and to complain the defect/ damage.

5. Delivery time

Transportation time
Transportation time from Germany to EU: 1 - 3 days
Transportation time from Germany to the world (Non-EU): 5 - 20 days

Production time
All products that are in our stock will be send the day after purchase. All products that are not in stock and have to be produced are marked in the product name with the regular production time (for example '3 bis 4 Wochen Lieferzeit' means '3 to 4 weeks production time') .